How do you express disappointment with a contractor?
- Speak up right away. You must tell your contractor early on that you don't like something.
- Maintain an understanding demeanor. You don't like the work and you're worried you'll offend your contractor.
- Get changes to the project in writing (even if only by email).
How do you confront a contractor about poor work?
If you are unhappy with contractor's work, it might be tempting to take legal action or file a lawsuit immediately, but the best course of action is to talk with your contractor about the issue. This can be done by emailing or calling them and asking for a refund or credit for work that was done poorly.
How do I write a letter of complaint about poor workmanship?
- Give the basics.
- Tell your story.
- Tell the company how you want to resolve the problem.
- Be reasonable.
- File your complaint.
- Your Address.
- Your City, State, Zip Code. [Your email address, if sending by email]
What should you not say to a contractor?
- 'I'm not in a hurry'
- 'I know a great roofer/electrician/cabinet installer!
- 'We had no idea this would be so expensive'
- 'Why can't you work during the thunderstorm/snow/heat wave?
- 'I'll buy my own materials'
- 'I can't pay you today.
- 'I'll pay upfront'
- 'I'm old school.
What to do when you're unhappy with a contractor's work?
Always inform your contractor in writing that they are at risk of breach of contract. File a complaint with your local state licensing board. When a contractor receives enough complaints, the board can choose to publish this info. You can attempt to resolve any issues by opting for arbitration or mediation.